@article{oai:shiga-u.repo.nii.ac.jp:00008444, author = {清宮, 政宏}, issue = {第407号}, journal = {彦根論叢}, month = {Mar}, note = {Departmental Bulletin Paper, Sports business attracts customers by players` skill, speed, and the favorite teams `victory. But in BC League, customers have been attracted by the relationships built between BC League and customers, and the relationships expand the circle of customers. In this paper, the relationships built with customers in BC League would be promoted by "Shikake" and "Ba no Settei". And finally, the Author is proposing that "Shikake" and "Ba no Settei" would be necessary in order to breed the strong relationships with customers and also breed Customer Ownership. ("Shikake" which means a device to promote the relationships, and "Ba no Settei" which means the setting of the opportunity and the place to promote the relationships.), 彦根論叢, 第407号, pp. 36-54, The Hikone Ronso, No.407, pp. 36-54}, pages = {36--54}, title = {プロ野球独立リーグにおける顧客関係性の構築に関する一考察 : ルートインBCリーグでの様々な顧客接点が果たす役割を通して}, year = {2016} }